Effective Date: 1st September, 2024

[FAS Canadian Immigration Consultant ] (“we,” “us,” “our”) is committed to protecting the privacy of our clients and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information to provide immigration consulting services. The types of personal information we may collect include, but are not limited to:

– Contact Information:
Name, address, telephone number, email address
– Identification Information:
Passport numbers, driver’s license numbers, social insurance numbers
– Immigration Details:
Immigration status, visa history, case files, application forms
– Financial Information:
Payment information, credit card or banking details, where applicable
– Supporting Documentation: Academic records, employment history, family details, medical reports, criminal records (if required for immigration applications)
– Other Information: Any other information necessary to provide our services or as required by law

2. How We Use Your Information

We use your personal information for the following purposes:

– To assess your eligibility for immigration to Canada and provide personalized advice
– To prepare and submit immigration applications, forms, and supporting documents
– To communicate with you about your immigration case, including updates and status reports
– To comply with legal and regulatory requirements, including those set by the Immigration and Refugee Protection Act (IRPA)
– To process payments for our services

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your personal information in the following situations:

– With Government Agencies: To process your immigration applications, we may share your personal information with Canadian federal, provincial, and territorial immigration authorities, including Immigration, Refugees, and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA).
– With Third-Party Service Providers: We may use trusted third-party service providers (e.g., legal advisors, translators, or payment processors) to assist us in providing our services. These third parties are contractually obligated to protect your personal information.
– As Required by Law : We may disclose personal information if required by law, legal process, or court order.

4. How We Protect Your Information

We take the security of your personal information seriously. We employ various physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

– Secure storage of physical files in restricted areas
– Encryption and secure transmission of digital files
– Limited access to personal information based on employee roles
– Regular staff training on privacy practices

5. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or professional obligations. When personal information is no longer required, we securely destroy or anonymize it.

6. Your Rights

You have the right to:

– Access Your Personal Information: You may request access to your personal information, subject to any legal restrictions.
– Correction: If any personal information is inaccurate or incomplete, you can request a correction.
– Withdraw Consent: You may withdraw your consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
– File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the Office of the Privacy Commissioner of Canada.

7. How to Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at:

FAS Canadian Immigration Consultant
182-Y, DHA Phase 3
Lahore Punjab
Pakistan
Phone: +92 311 082 1906
Email: info@fascic.com

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website and will take effect on the date of posting. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Last Updated: 1st September, 2024

This privacy policy is designed to comply with Canadian privacy legislation, including PIPEDA. By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy.